Kenmore Elite Model #11020936992 does not advance through the cycles.?

Question

Regardless of the wash cycle chosen, I need to manually advance the dial through each cycle. I start in the wash cycle and let it agitate for a few minutes. The dial does not advance at all. I then turn it to the drain cycle and let it drain and spin. Then I advance it to the rinse cycle; let it fill and agitate again. Advance it to the spin cycle and then finally turn it off. Timer Switch?

Answer 1

It sounds like the escapement in the timer is broken. You need to replace the timer (part number 3954449, priced around $ 110.00 from Sears. Check with your local appliance parts store to see if they have it in stock.

Answer 2

I'm not familiar with that model, but most washers have a little clock/gear motor that actually advances the unit between cycles. If it's a newer washer I would guess it's all built into the selector switch assembly.

Answer 3

It is the timer , good diagnosis. Here is the part number 3954449